VIP holiday shopping at Kierland

The VIP holiday shopping experience at Kierland Holiday shopping at Kierland Commons has just gotten easier. The northeast Phoenix shopping center is offering visitors assisted shopping to make their experience as stress-free as possible. The complimentary service is available by calling the Kierland Common's office.

"It's an experience when you come to Kierland. You have multiple stores you visit, you sit on the patio. You're not just hitting one store and leaving," said Alison Goodman, marketing manager at the shopping center. "And many people don't realize it's something we can help them do."

Goodman talked about how it works:

KIERLAND-STYLE PERSONAL SHOPPING

"It's not exactly personal shopping in the traditional sense, where we go shop for you. It's more in terms of if you want to do this we can help accommodate this. Like if someone calls us today and says, 'I'm coming to shop at Kierland next Monday and I wanted to see what kind of things you have.'"

HOLIDAY DEMANDS

"It's kind of on a first-come, first-served basis in terms of how much we can handle in terms of the load. . . . We would need at least 48 hours in advance. And we would need to be notified during the weekdays at least."

STEP ONE

"We'd ask, 'Do you want to eat? Go shopping?' And they would tell us what they wanted to do and we could call all of those stores ahead of time so they can have a VIP shopping experience."

WHAT THE STORES DO

"We call the store manager and say, 'This customer is coming in on this date and time and these are the sizes and colors.' The stores can pull some items they want to see. We basically try to make it as easy to shop as possible."